[Image] Todd King
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Crucial Conversations: Tools for Talking When Stakes are High

  • Efficiency - At AT&T, billing costs were reduced by 90 percent after Crucial Conversations training. At Sprint, customer care expense was reduced by $20 million annually by automating and speeding up processes.

Are you craving similar results? Let Todd's Crucial Conversations presentation be the catalyst your organization need to drive rapid and sustainable change, get stalled change initiatives back on track, and turn good individuals and teams into key contributors.

Length: 1 to 3 hours
Audience: General to Executive Level

Learn more about Crucial Conversations:

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